Feedback

We at ORIENTAL EXPRESS Chinese Takeaway aim to bring all of our customers the very best value for money, services and food around Derby. Give us feedback.

  • Value for Money
  • Service
  • Product Quality

Food arrived 35 minutes earlier than ETA. Very tasty

Edwina, 27 Feb 2021

We have ordered and eaten many dishes from Oriental Express over the last six years but tonight we were very disappointed; the meals (Szechuan duck, crispy shredded beef with Cantonese sauce and char Sui pork and cashew) were completely bland - no spice in the Szechuan, no caramel sweetness in the Cantonese sauce. Sorry but we won’t be ordering again. Very disappointed as we recommended you guys many times.

Maria, 26 Feb 2021

Always so yummy, full of flavour. Nice and friendly

Anna, 30 Jan 2021

Cold food, unfortunately! Fast delivery and polite driver... but that’s as far as it’s goes. Satay dish was more like a curry and just full of onions.

Louise, 15 Jan 2021

Always lovely food

Rachel, 14 Jan 2021

This is our 'go to' Chinese takeaway. Never been disappointed yet.

River, 10 Dec 2020

That was the best take away we have had for a very very long time! I’m talking years! Compliments to the chef, we waiting a while which showed they were busy and popular but oh boy was it worth the wait! Hot and very tasty!

Jaime, 04 Dec 2020

foodHub

Food is delicious and staff are friendly. Can't fault it.

Robert, 01 Dec 2020

After 15 mins the order had not been accepted The delivery time was given as 55 mins. Food still being cooked 75 mins after placing the order. Tis is not acceptable.

Bill, 27 Nov 2020

It took nearly 15 mins before the order was accepted. Over one hour later there is still no sign if the food. According to the app it has been delivered.

Bill, 27 Nov 2020

Our delivery has still not arrived, despite ordering it an hour and 10 minutes ago.

Heather, 21 Nov 2020

foodHub

Have been eating here for many years and have rarely been disappointed. We ordered online for delivery which arrived in 20mins. 40mims earlier than the app had suggested.

Gary, 14 Nov 2020

Always a good meal from here.

River Hardwick,

Wasnt as nice this time curry only had chicken, pork and prawn no beef pork had funny taste ,normally quite happy with food

Hannah,

Food is always amazing and very fast delivery!

Millie,

First time with this takeaway,will use again

Rob Lawrence,

Food was lovely, but delivery driver didn't have correct change so went back to the car with my money saying he would be back with may £9.20 change but never come back, phoned the takeaway and was told they would call me back after speaking to him but ne

Miriam,

We live around the corner and it still took 1 hour and 30 minutes - i would have walked but it was raining - the customer service is horrific, when explaining that i was not happy with the food and timing of delivery ( on more than one occasion) i was tol

Cathryne,

Food was gorgeous and satisfying, best Cantonese/Chinese take away around here. Highly recommended and will definitely be returning

Miriam,

Meal was great but 1 or 2 chicken balls were over done.

Pat Gallagher,

Forgot my egg fried rice 😔 but nice food quickly delivered

Tracey Edge,

Great as always!

Chris T,

It took nearly 2 hours from ordering st 6.30pm, not good!

Steve Brooks,

Lovely Food, delivered quickly by a very pleasant delivery man.

Bob Rawling,

Called to complaint about food. The lady said OH .. Didn't enjoy my food

Aj,

I collected on time but was luke warm not hot. Not much chicken in the dish. Disappointing.

Sandra,